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  #11  
Old 12-23-2009, 11:16 PM
Mark Huber Mark Huber is offline
Walk Behind Mower
 
Join Date: Dec 2006
Location: Amarillo Tx
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Texas Outdoor Power is our best distributor. They are willing to do whatever it takes to better your business. They realize the value of a strong dealer base!
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  #12  
Old 01-12-2010, 01:39 AM
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Fishinmagician Fishinmagician is offline
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Location: Ohio
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Just wanted to bump this thread and completely agree with Jschroeder. Bryan equipment is an amazing distributor. Products ordered are here by next day. Always have stock. Great sales rep, who is willing to go above the call of duty. Good management from top to bottom. I can't say enough about this company. Other companies should take a page out of the Bryan Equipment hand book.
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  #13  
Old 01-12-2010, 09:59 AM
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rentrick rentrick is offline
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Join Date: Nov 2006
Location: Northwest, OH
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I have to agree wholeheartedly... Bryan Equipment Sales is great. With our 32 years of experience with Bryan it is hard to imagine what it must be like to deal with a distributor like you describe.
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  #14  
Old 01-20-2010, 05:21 PM
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SuperiorPower SuperiorPower is offline
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Location: Somewhere
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As I am a small business, I only deal with a few distributors. So far I primarily deal only with AES in Olathe KS and KC Power In KC KS. I appreciate the selection of parts that AES has, and seldom are parts back ordered. They used to be the Shindy distributor before Echo screwed that up. If I need a part looked up because I don't carry the brand they would gladly look it up for me. But good luck getting a sales rep to call you back or to even contact you. PERIOD...

As far as KC Power, they only carry Kubota, Ford, and Honda engines (no other products from either manufacturer) but if I have a Honda question, they are on top of it. The Dealer contact (similar to sales rep) is knowledgeable and will do what he can to help.

I also deal with Ahlborn for select products (some of their stuff is junk and not worthy of my shelf space) and my currect rep there is good too.
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  #15  
Old 01-21-2010, 11:57 AM
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kensmobile kensmobile is offline
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Join Date: Nov 2006
Location: Central - TX
Posts: 307
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Just in case you were not aware. You can download IPL's at the Shindaiwa website. You do not have to be a dealer to access them.
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  #16  
Old 02-06-2010, 08:39 PM
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rwaters rwaters is offline
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Join Date: Feb 2010
Location: Southern, IL
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you can find a breakdown for anything if you know where to look, I have my pos system setup to bring down breakdowns for everything... the customers don't even know that I don't have it all on the system. I am trying to get it setup to pull partsmart from the dealer sites and use my inventory and pricing but that is a major challenge.
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  #17  
Old 02-07-2010, 03:41 AM
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kensmobile kensmobile is offline
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Location: Central - TX
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Quote:
Originally Posted by rwaters View Post
you can find a breakdown for anything if you know where to look,
Tell me where to look for Stihl (please), that one has eluded me.
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  #18  
Old 02-07-2010, 06:42 AM
Oldtimer
 
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Quote:
I am trying to get it setup to pull partsmart from the dealer sites and use my inventory and pricing but that is a major challenge.
The rest of us buy it.


JimB
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  #19  
Old 02-07-2010, 07:21 AM
GWB2006 GWB2006 is offline
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Quote:
Originally Posted by Oldtimer View Post
The rest of us buy it.


JimB
Won't be doing you much good if you use it for Kohler, as Kohler will no longer be supplying data to PartSmart in the PartSmart format, so now that they will have to do more work with the file, look for the price to go up and data to likely be outdated or wrong.
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  #20  
Old 02-07-2010, 07:55 AM
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grouch grouch is offline
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Location: DFW, Texas
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Dumped Partsmart last year and haven't looked back. Most anything I need is available from the distributor websites - it's Partsmart, too, but it does not cost hundreds of dollars per year. Then, again, my internet is a DSL connection - and may not work as well on dial up.

Stihl IS a problem. You just about have to be a dealer. Their information is provided by a company called Media Cat. Works fairly well, but their tech support is terrible. If you need Stihl information, just PM me and I'll get you what you need.
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